Stars

STARS AIR AMBULANCE: AN INFORMATION SYSTEMS CHALLENGE Professors Malcolm C. Munro and Sid Huff wrote this cutting entirely to provide material for class discussion. The authors do non recollect to illustrate either effective or idle treatment of a managerial situation. The authors may have cloaked real names and other identifying information to protect confidentiality. Ivey focusing operate prohibits any form of reproduction, storage or infection without its indite permission. Reproduction of this material is not covered low self-confidence by any reproduction rights agreement. To instal copies or require permission to reproduce materials, contact Ivey Publishing, Ivey Management Services, c/o Richard Ivey School of Business, The University of Western Ontario, London, Ontario, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey.uwo.ca. secure © 2008, Ivey Management Services Version: (A) 2008-02-26 In a repair shed near Calgary Intern ational Airport, three wily red BK117 helicopters sit down waiting to be hateful expeditioned to accident sites in southern Alberta. In an adjoining building overlooking a landing strip, dispatch staff lightly monitored multiple screens at a 12 workstations in the parking brake Link Centre.

In the pilots lounge and skirt offices, helicopter pilots, nurses and paramedics were on standby 24 hours a day, septette days a week. A myriad of other professionals, including experts in clinical operations, aviation, engineering, communications, possibility preparedness and base operations, to name still a few, comprised the post group of the STARS Air Ambulance service, or, as it was to a greater expiration formally known, the Sh! ock Trauma Air Rescue company (see Exhibit 1). According to Dr. Greg Powell, the STARS chief executive officer (CEO), the line of work of STARS was to find patients, take care of patients, and transport patients; the entire ecesis was focused on this simple but challenging mission. In early 2008, Sharaz...If you want to get a full essay, rank it on our website: OrderEssay.net

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